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Common questions
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Change the shipping address
Open your order detail page and use "Edit shipping address" (available before production starts).
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Track an order
Your order detail page shows the current status. We'll also email you when it ships.
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Request a refund
Use the "Request refund" button on the order detail page. Available after payment and before shipping.
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Cancel an order
Cancellation is possible before production starts. Please contact us via "Request refund" on the order detail page.
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