Contact Us
Contact by form or phone
Use this form for general inquiries and the business form for business inquiries. Phone support is available if the form is unavailable, or for transaction and personal-information inquiries. We do not accept orders by phone. Weekdays 10:00–18:00 Japan time. We send an initial reply within 2 business days, excluding weekends, Japanese public holidays and closures published in News.
View contact detailsBusiness or group inquiry
For bulk orders, custom production, delivery timing, or budget discussions, please use the dedicated form.
Go to business inquiriesQuestions about our products or general inquiries? We'll reply via email.